Beez Logistics

Customer Rights

Receive the service and preserve the shipment from loss or damage

Ensure that the service provider is licensed by the Transport General Authority

Check the waybill data provided by the service provider

Ensure the safety of the shipment before receiving and shipping

Clarify the contents of the shipment (fragile / insurance)

Pay the fees agreed upon in the service contract and government fees

If there is a complaint, submit it within 30 days from receiving the shipment

Processing the complaint submitted to the provider within 7 working days

Receive the service as per the advertised price

Ensure the quality of service and customer experience

Maintain the confidentiality of your information and protect it

Delivery of the shipment to the national address when providing services